Idea management canvas: big picture of web-based idea management models
Abstract
Idea management process speeds up the innovation process by providing a systematic and manageable way of generating ideas vital to continues improvement and development within an organisation. There are many web-based tools that can support organisations with their idea management process. Based on the reviewed literature, currently there is no general model in literature that would support organisations in their idea management process based on the context. In this paper, authors describe the different idea management models based on the canvas model to account for the multidimensional context of web-based idea management systems. In prior research, authors have explored and identified the different idea management systems application types based on the different idea management systems classification types developed from the traditional business model canvas model. In this research, authors answer the following questions: What classifications based on the business model canvas could be created for idea management systems application, and how do these types manifest in real life? It is question that is identified a differences in the results, but form practical perspective understanding of different types could help for enterprises to choose the most appropriate one, but for IMS developers to enrich the types of IMS they are creating. In the literature there is only few attempt to classify IMS. Authors use the following research methods: a literature review (data collection: systematic data collection from scientific databases; data analysis: content analysis). Case study comprising data from over 100 enterprises with web-based idea management systems experience (data collection: case studies; data analysis: content analysis). To verify results 10 expert interviews were conducted. As a result, this research unlocks new value for idea management systems users and developers, as it shows the different idea management systems application types based on a specific business model canvas aspect. This resulted in the creation of 9 idea management systems classifications.
Keyword : idea management, idea management systems, canvas, business models, web-based tools
How to Cite
Mikelsone, E., & Segers, J.-P. (2022). Idea management canvas: big picture of web-based idea management models. Business: Theory and Practice, 23(2), 485–501. https://doi.org/10.3846/btp.2022.16916
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Carayannis, E. G., & Meissner, D. (2017). Glocal targeted open innovation: challenges, opportunities and implications for theory, policy and practice. The Journal of Technology Transfer, 42, 236–252. https://doi.org/10.1007/s10961-016-9497-0
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Lasrado, F., Arif, M. Z., & Rizvi, A. H. (2015). The determinants for sustainability of an employee suggestion system. International Journal of Quality & Reliability Management, 32(2), 182–210. https://doi.org/10.1108/IJQRM-02-2013-0035
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Magretta, J. (2002). Why business models matter. Harvard Business Review, 80(5), 86–93.
Meissner, D., & Kotsemir, M. (2016). Conceptualizing the innovation process towards the “active innovation paradigm” – trends and outlook. Journal of Innovation and Entrepreneurship, 5, 14. https://doi.org/10.1186/s13731-016-0042-z
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Mikelsone, E., Spilbergs, A., Segers, J.-P., Volkova, T., & Liela, E. (2022). Better ideation task results in web-based idea management systems. Businesses, 2(2), 129–140. https://doi.org/10.3390/businesses2020009
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Mikelsone, E., Volkova, T., & Lielā, E. (2019, 15–17 May). Practical evidence of web-based idea management systems: Classification and application. In Proceedings of the 25th International Scientific Conference “Research for Rural Development 2019” (pp. 268–275). Latvia University of Life Sciences and Technologies. Jelgava. https://doi.org/10.22616/rrd.25.2019.080
Naggar, R. (2015). The creativity canvas: A business model for knowledge and idea management. Technology Innovation Management Review, 5(7), 45–53. https://doi.org/10.22215/timreview/914
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Planview. (2019). Siemens. https://info.planview.com/rs/456-QCH-520/images/Planview-Spigit-Case-Study-Siemens-940LTREN.pdf
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Sandstrom, C., & Bjork, J. (2010). Idea management systems for a changing innovation landscape. International Journal of Product Development, 11(3/4), 310–324. https://doi.org/10.1504/IJPD.2010.033964
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Schwarz, J., & Legner, C. (2020). Business model tools at the boundary: Exploring communities of practice and knowledge boundaries in business model innovation. Electronic Markets, 30, 421–445. https://doi.org/10.1007/s12525-019-00379-2
Segers, J. P., Franco, D., & Mikelsone, E. (2021). Ecologies of biopharmaceutical business models and aspects of sustainability. In Book of Abstracts of the Scientific Conference on Economics and Entrepreneurship. RTU Press.
Shani, N., & Divyapriya, P. (2011). A role of innovative idea management in HRM. International Journal of Management, 2(1), 69–78.
Sideway6. (2017). The British airways story. https://fast.wistia.com/embed/medias/n14u1b2s4x
Stojčić, N. (2021). Collaborative innovation in emerging innovation systems: Evidence from Central and Eastern Europe. The Journal of Technology Transfer, 46, 531–562. https://doi.org/10.1007/s10961-020-09792-8
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Summa, A. (2004). Software tools to support innovation process – focus on idea management (unpublished manuscript, Working paper [29]). Helsinki University of Technology.
Temiz, S. (2021). Open innovation via crowdsourcing: A digital only hackathon case study from Sweden. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 39. https://doi.org/10.3390/joitmc7010039
Todd, D. (2003). Understanding the relationship between information technology and creativity in organizations. Creativity Research Journal, 15(2–3), 167–182. https://doi.org/10.1080/10400419.2003.9651410
van den Ende, J., Frederiksen, L., & Prencipe, A. (2015). The front end of innovation: Organizing search for ideas. Journal of Product Innovation Management, 32(4), 482–487. https://doi.org/10.1111/jpim.12213
Vanhaverbeke, W., & Chesbrough, H. W. (2014). A classification of open innovation and open business models. In H. Chesbrough, W. Vanhaverbeke, & J. West (Ed.), New frontiers in open innovation (pp. 50–68). Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199682461.003.0003
Voigt, K. I., & Brem, A. (2006). Integrated idea management in emerging technology ventures. In IEEE International Conference on Management of Innovation and Technology Proceedings (pp. 211–215). Singapore, China. IEEE. https://doi.org/10.1109/ICMIT.2006.262153
Westerski, A. (2013). Semantic technologies in idea management systems: A model for interoperability, linking and filtering. Universidad Politécnica de Madrid, Spain.
Westerski, A., & Iglesias, A. (2012, 30 May–1 June). Mining sentiments in idea management systems as a tool for rating ideas. In The International Conference on the Design of Cooperative Systems (COOP2012) of the Large-Scale Idea Management and Deliberation Workshop. Marseille, France. http://www.gi2mo.org/files/papers/coop2012/opinions_coop2012_paper.pdf
Witschel, D., Dohla, A., Kaiser, M., & Pfletschinger, T. (2019). Riding on the wave of digitization: Insights how and under what settings dynamic capabilities facilitate digital-driven business model change. Journal of Business Economics, 89, 1023–1095. https://doi.org/10.1007/s11573-019-00950-5
Wooten, J. O., & Ulrich, K. T. (2015). Idea generation and the role of feedback: Evidence from field experiments with innovation tournaments. Production and Operations Management, 26(1), 80–99. https://doi.org/10.1111/poms.12613
Zhao, X. L., Wilkinson, T., & Hancock, G. (2005). Chapter 8 – Welded connections subjected to fatigue loading. In X. L. Zhao, T. Wilkinson, & G. Hancock, Cold-formed tubular members and connections (pp. 179–206). Elsevier. https://doi.org/10.1016/B978-008044101-6/50009-8
Zhu, H., Yan, X., & Jin, Z. (2021). Creative idea diffusion model in the multiplex network with consideration of multiple channels. Communications in Nonlinear Science and Numerical Simulation, 97(1). https://doi.org/10.1016/j.cnsns.2021.105734
Beretta, M. (2015). The role of idea management systems for innovation in large organizations: 3 essays. Aarhus.
Bettoni, M., Bernhard, W., Eggs, C., & Schiller, G. (2010). Idea management by role based networked learning. In 11th European Conference on Knowledge Management Proceedings of the International Conference (pp. 107–116). Academic Publishing Limited.
Boeddrich, H. J. (2004). Ideas in the workplace: A new approach towards organizing the fuzzy front end of the innovation process. Creativity and Innovation Management, 13(4), 274–285. https://doi.org/10.1111/j.0963-1690.2004.00316.x
Bonnardel, N., & Didier, J. (2020). Brainstorming variants to favor creative design. Applied Ergonomics, 83(1), 102987. https://doi.org/10.1016/j.apergo.2019.102987
Bothos, E., Apostolou, D., & Mentzas, G. (2008). A collaborative information aggregation system for idea management. In 2008 Third International Conference on Internet and Web Applications and Sevices (pp. 289–296). Athens, Greece. IEEE. https://doi.org/10.1109/ICIW.2008.107
Brem, A., & Voigt, K.-I. (2007). Innovation management in emerging technology ventures – the concept of an integrated idea management. International Journal of Technology, Policy and Management, 7(3), 304–321. https://doi.org/10.1504/IJTPM.2007.015113
Brightidea. (2017). Nielsen case study. https://www.brightidea.com/customers/nielsen-case-study/
Brondum, K., Byrge, C., & Hansen, S. (2018). Business model creativity: A horizontal insight model. Journal of Business Models, 6(2), 10–14.
Carayannis, E. G., & Meissner, D. (2017). Glocal targeted open innovation: challenges, opportunities and implications for theory, policy and practice. The Journal of Technology Transfer, 42, 236–252. https://doi.org/10.1007/s10961-016-9497-0
Charles, A. A., & Chucks, O. K. (2012). Adopting the Kaizen suggestion system in South African lean automotive components companies. Science Journal of Business Management, 2012, 1–10.
Chesbrough, H. W., & Rosenbloom, R. (2002). The role of the business model in capturing value from innovation: Evidence from Xerox corporation’s technology spin-off companies. Industrial and Corporate Change, 11(3). https://doi.org/10.1093/icc/11.3.529
Eloranta, J. P. (2013). Adoption of an idea management tool in a service organization. Finland.
Fritz, M. (2002). Idea management enabler. EContent, 25(8), 50.
Gamlin, J. N., Yourd, R., & Patric, V. (2007). Unlock creativity with “active” idea management. Research Technology Management, 50(1), 13–16. https://doi.org/10.1080/08956308.2007.11657413
Gassmann, O., Frankenberger, K., & Csik, M. (2014). The business model navigator: 55 models that will revolutionise your business. Pearson.
Gerlach, S., & Brem, A. (2017). Idea management revisited: A review of the literature and guide for implementation. International Journal of Innovation Studies, 1(2), 144–161. https://doi.org/10.1016/j.ijis.2017.10.004
Herrmann, T., Roth, D., & Binz, H. (2020). Framework of an ambidextrous process of idea management supporting the downstream product development process. In Proceedings of the Design Society: DESIGN Conference (pp. 587–596). University of Zagreb. Cavtat, Croatia. https://doi.org/10.1017/dsd.2020.10
Hesmer, A., Hribernik, K. A., Baalsrud Hauge, J. M., & Thoben, K. D. (2011). Supporting the ideation processes by a collaborative online based toolset. International Journal of Technology Management, 55(3/4), 218–225. https://doi.org/10.1504/IJTM.2011.041948
Hoffmann, J., Ivcevic, Z., & Brackett, M. (2016). Creativity in the age of technology: Measuring the digital creativity of millennials. Creativity Research Journal, 28(2), 149–153. https://doi.org/10.1080/10400419.2016.1162515
Klein, D., & Lechner, U. (2010). Ideenmanagement im Rahmen von organisatorischem Wandel. In MKWI 2010–IKT-gestutzte Unternehmens kommunikation proceedings (pp. 1831–1842). Universitatsverlag Gottingen.
Korde, R., & Paulus, P. B. (2016). Alternating individual and group idea generation: Finding the elusive synergy. Journal of Experimental Social Psychology, 70(1), 177–190. https://doi.org/10.1016/j.jesp.2016.11.002
Lasrado, F., Arif, M. Z., & Rizvi, A. H. (2015). The determinants for sustainability of an employee suggestion system. International Journal of Quality & Reliability Management, 32(2), 182–210. https://doi.org/10.1108/IJQRM-02-2013-0035
Liao, X., Ye, G., Yu, J., & Xi, Y. (2021). Identifying lead users in online user innovation communities based on supernetwork. Annals of Operations Research, 300, 515–543. https://doi.org/10.1007/s10479-021-03953-0
Magretta, J. (2002). Why business models matter. Harvard Business Review, 80(5), 86–93.
Meissner, D., & Kotsemir, M. (2016). Conceptualizing the innovation process towards the “active innovation paradigm” – trends and outlook. Journal of Innovation and Entrepreneurship, 5, 14. https://doi.org/10.1186/s13731-016-0042-z
Mikelsone, E. (2017, 11–12 May). Bridging the gap of idea management systems application and organizational effectiveness with adaptive structuration theory. In The 5th International Scientific Conference Contemporary Issues In Business, Management And Education. Vilnius Gediminas Technical University. https://doi.org/10.3846/cbme.2017.045
Mikelsone, E., Spilbergs, A., Segers, J.-P., Volkova, T., & Liela, E. (2022). Better ideation task results in web-based idea management systems. Businesses, 2(2), 129–140. https://doi.org/10.3390/businesses2020009
Mikelsone, E., Spilbergs, A., Volkova, T., & Liela, E. (2020). Idea management system application types in local and global context. Equilibrium. Quarterly Journal of Economics and Economic Policy, 15(1), 151–166. https://doi.org/10.24136/eq.2020.008
Mikelsone, E., Volkova, T., & Lielā, E. (2019, 15–17 May). Practical evidence of web-based idea management systems: Classification and application. In Proceedings of the 25th International Scientific Conference “Research for Rural Development 2019” (pp. 268–275). Latvia University of Life Sciences and Technologies. Jelgava. https://doi.org/10.22616/rrd.25.2019.080
Naggar, R. (2015). The creativity canvas: A business model for knowledge and idea management. Technology Innovation Management Review, 5(7), 45–53. https://doi.org/10.22215/timreview/914
OECD. (2018). Oslo Manual. https://www.oecd-ilibrary.org/docserver/9789264304604-en.pdf?expires=1625391814&id=id&accname=guest&checksum=6574BB40CFED13D8D7ABEEC1C16CE3DD
Osterwalder, A. (2010). Business model generation: A handbook for visionaries, game changers, and challengers (Strategyzer). Wiley.
Planview. (2019). Siemens. https://info.planview.com/rs/456-QCH-520/images/Planview-Spigit-Case-Study-Siemens-940LTREN.pdf
Sandriev, A. R., & Pratchenko, O. V. (2014). Idea management in the system of innovative management. Mediterranean Journal of Social Sciences, 5(12), 155–158. https://doi.org/10.5901/mjss.2014.v5n12p155
Sandstrom, C., & Bjork, J. (2010). Idea management systems for a changing innovation landscape. International Journal of Product Development, 11(3/4), 310–324. https://doi.org/10.1504/IJPD.2010.033964
Schaltegger, S., Hansen, E. G., & Lüdeke-Freund, F. (2016). Business models for sustainability: Entrepreneurship, innovation and transformation. Origins, present research and avenues. Organization and Environment, 29(1), 3–10. https://doi.org/10.1177/1086026615599806
Schwarz, J., & Legner, C. (2020). Business model tools at the boundary: Exploring communities of practice and knowledge boundaries in business model innovation. Electronic Markets, 30, 421–445. https://doi.org/10.1007/s12525-019-00379-2
Segers, J. P., Franco, D., & Mikelsone, E. (2021). Ecologies of biopharmaceutical business models and aspects of sustainability. In Book of Abstracts of the Scientific Conference on Economics and Entrepreneurship. RTU Press.
Shani, N., & Divyapriya, P. (2011). A role of innovative idea management in HRM. International Journal of Management, 2(1), 69–78.
Sideway6. (2017). The British airways story. https://fast.wistia.com/embed/medias/n14u1b2s4x
Stojčić, N. (2021). Collaborative innovation in emerging innovation systems: Evidence from Central and Eastern Europe. The Journal of Technology Transfer, 46, 531–562. https://doi.org/10.1007/s10961-020-09792-8
Su, C.-Y., Lin, B.-W., & Chen, C.-J. (2016). Knowledge co-creation across national boundaries: trends and firms’ strategies. Knowledge Management Research & Practice, 14(4), 457–469. https://doi.org/10.1057/kmrp.2015.14
Summa, A. (2004). Software tools to support innovation process – focus on idea management (unpublished manuscript, Working paper [29]). Helsinki University of Technology.
Temiz, S. (2021). Open innovation via crowdsourcing: A digital only hackathon case study from Sweden. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 39. https://doi.org/10.3390/joitmc7010039
Todd, D. (2003). Understanding the relationship between information technology and creativity in organizations. Creativity Research Journal, 15(2–3), 167–182. https://doi.org/10.1080/10400419.2003.9651410
van den Ende, J., Frederiksen, L., & Prencipe, A. (2015). The front end of innovation: Organizing search for ideas. Journal of Product Innovation Management, 32(4), 482–487. https://doi.org/10.1111/jpim.12213
Vanhaverbeke, W., & Chesbrough, H. W. (2014). A classification of open innovation and open business models. In H. Chesbrough, W. Vanhaverbeke, & J. West (Ed.), New frontiers in open innovation (pp. 50–68). Oxford University Press. https://doi.org/10.1093/acprof:oso/9780199682461.003.0003
Voigt, K. I., & Brem, A. (2006). Integrated idea management in emerging technology ventures. In IEEE International Conference on Management of Innovation and Technology Proceedings (pp. 211–215). Singapore, China. IEEE. https://doi.org/10.1109/ICMIT.2006.262153
Westerski, A. (2013). Semantic technologies in idea management systems: A model for interoperability, linking and filtering. Universidad Politécnica de Madrid, Spain.
Westerski, A., & Iglesias, A. (2012, 30 May–1 June). Mining sentiments in idea management systems as a tool for rating ideas. In The International Conference on the Design of Cooperative Systems (COOP2012) of the Large-Scale Idea Management and Deliberation Workshop. Marseille, France. http://www.gi2mo.org/files/papers/coop2012/opinions_coop2012_paper.pdf
Witschel, D., Dohla, A., Kaiser, M., & Pfletschinger, T. (2019). Riding on the wave of digitization: Insights how and under what settings dynamic capabilities facilitate digital-driven business model change. Journal of Business Economics, 89, 1023–1095. https://doi.org/10.1007/s11573-019-00950-5
Wooten, J. O., & Ulrich, K. T. (2015). Idea generation and the role of feedback: Evidence from field experiments with innovation tournaments. Production and Operations Management, 26(1), 80–99. https://doi.org/10.1111/poms.12613
Zhao, X. L., Wilkinson, T., & Hancock, G. (2005). Chapter 8 – Welded connections subjected to fatigue loading. In X. L. Zhao, T. Wilkinson, & G. Hancock, Cold-formed tubular members and connections (pp. 179–206). Elsevier. https://doi.org/10.1016/B978-008044101-6/50009-8
Zhu, H., Yan, X., & Jin, Z. (2021). Creative idea diffusion model in the multiplex network with consideration of multiple channels. Communications in Nonlinear Science and Numerical Simulation, 97(1). https://doi.org/10.1016/j.cnsns.2021.105734